Refund Policy

At OTT Credits TV, we want you to be satisfied with our service.
If you are not satisfied and wish to request a refund, please contact us within the first 7 days of your purchase.
After this time period, we do not offer refunds if you change your mind or experience technical issues.
However, we may offer refunds at any time if we stop providing our service or if you experience a loss of service.

To request a refund, please contact our customer support team at support{@}ottcredits{.}tv or by calling us at +212661674143 (for English support) or +212 661-674143 (for Arabic support).
Our customer support team is available to assist you from 9am to 5pm EST, Monday through Friday.
You can also reach us via WhatsApp at (for English support) or (for Arabic support).

Thank you for choosing OTT Credits TV as your IPTV provider.
If you have any questions or concerns about our refund policy, please don't hesitate to contact us.